Dr.BR Ambedkar Nursing and Pharmacy College

Grievance Redressal Mechanism

Grievance Redressal Mechanism



 Establishment of Mechanism for Grievance Redressal Regulations, 2012, F. No. 37-3/Lega1/2012, dated 25.05.2012

In order to ensure transparency by Technical institutions imparting technical education, in admissions and with Paramount Objective of preventing unfair practices and to provide a mechanism to innocent students for redressal of their grievances, In exercise of the power conferred under Clause 1 of Section 23 of the All India Council for Technical Education, Act, 1987 (52 of 1987), the All India Council for Technical Education makes the  Regulations.


Grievance Redressal Committee members for the Academic Year 2019-20


Name of the faculty



Convener/ Member


Mr. Sushant Awasthi



Registry In charge


Miss Preeti Yadav



Employee – in - Charge


Miss Samridhi Dixit



Employee – in - Charge

Address of Registry: Registrar office of Institute

Complaints include under Grievances Redressal Committee

Grievances' may include the following complaints of the aggrieved students namely -

(i) Making admission contrary to merit determined in accordance with the declared admission policy of the institute;

(ii) Irregularity in the admission process adopted by the institute;

(iii) Refusing admission in accordance with the declared admission policy of the institute;

(iv) Withhold or refuse to return any document in the form of certificates of degree, diploma or any other award or other document deposited with it by a person for the purpose of seeking admission in such institution, with a view to induce or compel such person to pay any fee or fees in respect of any course or programme of study which such person does not intend to pursue;

(v) Demand of money in excess of that specified in the declared admission policy or approved by the competent authority to be charged by such institution;

(vi) Breach of the policy for reservation in admission as may be applicable;

(vii) Complaints of alleged discrimination by students from Scheduled Caste, Scheduled Tribes, OBC, women, minority or disabled categories;

(viii) Non payment or delay in payment of scholarships to any students that such institution is committed, under the conditions imposed by AICTE, or by any other authority;

(ix) Delay in conduct of examinations or declaration of results beyond that specified in the academic calendar;

(x) On provision of student amenities as may have been promised or required to be provided by the institution;

(xi) Denial of quality education as promised at the time of admission or required to be provided;

(xii) Non transparent or unfair evaluation practices;          

(xiii) Harassment and victimization of students including sexual harassment; and

(xiv) Refund of fees on withdrawal of admissions as per AICTE instructions from time to time.



1.On receipt of an application by the registry, the employee-in-charge shall inform the Ombudsman appointed by Board of Ayurvedic & Unani Tibbi System of Medicine, U.P., Lucknow and shall immediately provide a copy to the institution for furnishing its reply within seven days.

2. Grievance Redressal Committee co-operate with the Ombudsman in redress of grievances.